Accessibility Tools

We’ve Moved to a New Electronic Health Record System and Patient Portal!

We are upgrading our electronic health record (EHR) system to integrate fully onto the same system as all of Illinois Bone & Joint Institute.

We appreciate your patience and understanding in the coming days and weeks as we work through the inevitable bugs and delays after launch. Once we are fully up and running, this move to a common EHR will reduce time spent in waiting rooms filling out paperwork and allow all providers in the IBJI network to standardize practices, support care coordination, improve evidence-based care and make your healthcare experience more efficient from start to finish.

This transition includes a new MyChart Patient Portal platform powered by Epic on which you can:

  • See your medications, test results, upcoming appointments, and more
  • Complete pre-visit tasks and paperwork before you arrive
  • Pay bills and view balances
  • Send messages to your care team

*Please note*

The New MyChart can only be used to make payments for visits occurring on or after April 1, 2022.

Click here to pay a bill for services rendered before April 1, 2022.

To access the new MyChart Patient Portal, or sign up, please select one of the options below.

Login or Sign-up to Access the New MyChart Patient Portal:

Getting Started with the NEW MyChart

Activate Your Account

Please request an activation code online. For assistance, please email Please note our support email cannot assist with clinical requests or access your care information.

Pay a bill

Now you have the option to pay your medical bills online. The “pay as a guest” feature allows family members, and other individuals to make online payments on behalf of IBJI patients.

You can access your IBJI MyChart account 24 hours a day to manage many online billing tasks, including:

Get help & additional support

If you need additional support using your IBJI MyChart account, email us at Please note our support email cannot assist with clinical requests or access your care information.

Need assistance with using the messaging features on MyChart? View the instructional video below:

Setting up your account

For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. If you’re having problems activating your account, please email us at or call our patient support line at 847-486-6900.

Resetting your password? Having trouble remembering your password? We can help. Call our patient support line at 847-486-6900 to request a new, secure password or reset your password online.

Two Factor Authentication is a way to make your account safer, view how to enable with the video below:

Download the IBJI MyChart mobile app!

With the IBJI MyChart mobile app, you can access your health info from your smartphone or tablet.

For more information and a list of FAQs, please visit: